SmarterTrack Version 4.9.3799 was released and contains a handful of fixes. Version 5 appears to be around the corner.
Version 4.9.3799 (2010-05-27)
- FIXED: Required custom fields on the live chat submission page now
validate as expected
- FIXED: SmarterTrack no longer records an invalid padding error.
- FIXED: The language menu on the portal is now set to correspond with
the browser's language as expected.
- FIXED: The Resolutions tab now functions as expected for tickets
with less than 256 characters.
- FIXED: The ticket response time summary report now displays accurate
results when data is grouped by group.
Friday, May 28, 2010 5:38 AM